F2644 - Sales area &1 &2 &3 is not defined for customers

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 644

• Message text: Sales area &1 &2 &3 is not defined for customers

What causes this issue?

The <GL:sales_area>sales area</> specified has either not been defined
(i.e. there is no entry in table TVTA) or it refers to another sales
area for customers (customer division/customer distribution channel in
the TVTA detail screen). This means that the customer master data of
the sales area entered correspond to the data in the reference sales
area and customer master data only needs to be maintained for this
reference sales area.

How to fix this error?

You can display the relevant and therefore valid sales areas for
customers by selecting "Extras" -> "Sales areas" -> "All areas".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2644 - Sales area &1 &2 &3 is not defined for customers ?

  The SAP error message F2644 indicates that a specific sales area is not defined for the customer in question. This error typically arises when trying to process transactions related to sales and distribution, such as creating a sales order or a billing document, where the system requires a valid sales area for the customer.
  Cause:
  The error occurs due to one or more of the following reasons:
  
  Missing Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) is not defined for the customer in the customer master data.
  Incorrect Customer Master Data: The customer master record may not have been properly set up or may be incomplete.
  Sales Area Not Assigned: The sales area you are trying to use is not assigned to the customer in the relevant customer master data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the customer number and check if the sales area in question is defined for the customer.
  If the sales area is missing, you will need to create or update the customer master data.
  
  
  
  Create or Update Sales Area:
  
  If the sales area is not defined, you can create it using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Ensure that you enter the correct sales organization, distribution channel, and division.
  
  
  
  Check Sales Area Configuration:
  
  Ensure that the sales area is properly configured in the system. You can check this in the configuration settings under:
  
  SPRO ? Enterprise Structure ? Definition ? Sales and Distribution ? Define Sales Areas.
  
  
  Make sure that the sales organization, distribution channel, and division are correctly set up.
  
  
  
  Check for Data Consistency:
  
  Ensure that there are no inconsistencies in the customer data. You can use transaction code SE16 to check the relevant tables (like KNA1 for general data and KNVV for sales area data).
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  VD03: Display Customer (Sales Area)
  
  
  
  Tables:
  
  KNA1: General Data in Customer Master
  KNVV: Sales Data for Customer Master
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  By following these steps, you should be able to resolve the F2644 error and ensure that the customer master data is correctly set up for the required sales area.