How To Fix F2427 - E-mail address &1 is still being used

F2427 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 427

• Message text: E-mail address &1 is still being used

What causes this issue?

You have deleted the e-mail address &V1&. However, it is still used in
company code &V2& for sending XML payment advices.

System Response

If you save the data, the system will change the e-mail address.

How to fix this error?

If you delete this e-mail address, you will need to edit the company
code data of vendor &V3&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2427 - E-mail address &1 is still being used ?

  The SAP error message F2427, which states "E-mail address &1 is still being used," typically occurs when you attempt to delete or modify an email address that is still associated with active records in the system. This can happen in various contexts, such as when trying to delete a vendor, customer, or user account that has an email address linked to it.
  
  Cause:
  
  Active Records: The email address is still linked to one or more active records in the system, such as a vendor, customer, or user profile.
  Dependencies: There may be dependencies or references to the email address in other transactions or documents that prevent its deletion.
  Configuration Settings: Certain configuration settings may enforce the retention of email addresses for auditing or compliance reasons.
  
  
  Solution:
  
  
  Identify Usage: Check where the email address is being used. You can do this by:
  
  Searching for the email address in relevant tables (e.g., KNA1 for customers, LFA1 for vendors).
  Using transaction