How To Fix F2429 - E-mail address &1 is still being used

F2429 - Overview

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 429

• Message text: E-mail address &1 is still being used

What causes this issue?

You have deleted the e-mail address &V1&. However, it is still used in
company code &V2& for sending XML payment advices.

System Response

If you save the data, the system will change the e-mail address.

How to fix this error?

If you delete this e-mail address, you will need to edit the company
code data of customer &V3&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2429 - E-mail address &1 is still being used ?

  The SAP error message F2429, which states "E-mail address &1 is still being used," typically occurs when you attempt to delete or modify an email address that is still associated with active records in the system. This can happen in various contexts, such as when managing vendor or customer master data, or when dealing with communication settings in SAP.
  
  Cause:
  The error is triggered because the email address you are trying to delete or modify is still linked to one or more entities in the system. This could include:
  
  Active business partners (customers, vendors, etc.)
  Open transactions or documents that reference the email address
  Communication records or settings that are still in use
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Usage: Determine where the email address is being used. You can do this by checking:
  
  Customer or vendor master records
  Open sales orders, purchase orders, or other documents
  Communication settings in the relevant modules
  
  
  
  Update or Remove References: