How To Fix F2363 - At least one of the first two checkboxes must be activated

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 363

• Message text: At least one of the first two checkboxes must be activated

What causes this issue?

Both checkboxes "Accounts not yet confirmed" and "Accounts rejected"
are deactivated. However, this input combination does not make sense:
At least one of the checkboxes must be active.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2363 - At least one of the first two checkboxes must be activated ?

  The SAP error message F2363, which states "At least one of the first two checkboxes must be activated," typically occurs in the context of financial transactions or settings within the SAP system, particularly when dealing with payment processing or document settings.
  Cause:
  This error usually arises when a user is trying to execute a transaction or save a document that requires certain conditions to be met, specifically related to checkboxes that control the behavior of the transaction. The first two checkboxes in the relevant screen or dialog must be activated (checked) for the system to proceed. If neither of these checkboxes is checked, the system will throw this error.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Screen: Determine which transaction or screen you are on when the error occurs. This will help you locate the relevant checkboxes.
  
  
  Locate the Checkboxes: Look for the first two checkboxes on the screen. These are usually related to options such as:
  
  Payment processing options
  Document settings
  Other relevant configurations
  
  
  
  Activate the Checkboxes: Ensure that at least one of the first two checkboxes is checked. You may need to review the documentation or help text associated with these options to understand their implications.
  
  
  Save or Execute Again: After checking the necessary boxes, try to save the document or execute the transaction again.
  
  
  Consult Documentation: If you are unsure about the purpose of the checkboxes, consult the SAP documentation or help resources for guidance on what each checkbox controls.
  
  
  User Permissions: Ensure that you have the necessary permissions to make changes to these settings. If you do not have the required access, contact your SAP administrator.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to financial processing, such as F110 (Automatic Payment Transactions) or FB60 (Enter Incoming Invoices).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: If this error is common among users, consider providing training or documentation to help users understand the importance of these checkboxes and how to use them correctly.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.