How To Fix F2133 - Customer & is marked for deletion in the sales area selected

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 133

• Message text: Customer & is marked for deletion in the sales area selected

INCLUDE ACC_NA_CUSTOMIZED_MESSAGE OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2133 - Customer & is marked for deletion in the sales area selected ?

  The SAP error message F2133 indicates that a customer is marked for deletion in the specified sales area. This typically means that the customer master data has been flagged to indicate that it should no longer be used for transactions in that particular sales area.
  Cause:
  
  Customer Marked for Deletion: The customer master record has been set to "marked for deletion" in the sales area you are trying to use. This is often done for customers that are no longer active or have been deactivated for business reasons.
  Sales Area Specific: The deletion flag can be set for specific sales areas, meaning that the customer may still be active in other sales areas but not in the one you are trying to access.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for general data, VD03 for sales area data).
  Enter the customer number and check the sales area data to see if the deletion flag is set.
  
  
  
  Remove Deletion Flag:
  
  If you have the necessary authorizations, you can remove the deletion flag by going to the transaction VD02 (Change Customer) for the specific sales area.
  Navigate to the relevant sales area data and uncheck the "Marked for Deletion" checkbox.
  
  
  
  Consult with Your Team:
  
  If you do not have the necessary permissions to change the customer data, consult with your SAP administrator or the team responsible for customer master data management to address the issue.
  
  
  
  Review Business Processes:
  
  Ensure that the customer should indeed be reactivated. Sometimes, customers are marked for deletion for valid business reasons, and reactivating them may not be appropriate.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  VD02: Change Customer (Sales Area Data)
  
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and modify customer master data.
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer master data.
  
  
  Audit Trail: If the customer was marked for deletion due to specific business processes, it may be useful to review the audit trail or change logs to understand the context of the deletion.
  
  
  By following these steps, you should be able to resolve the error message F2133 and manage the customer master data appropriately.