How To Fix F2132 - Customer & is marked for deletion in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 132

• Message text: Customer & is marked for deletion in company code &

INCLUDE ACC_NA_CUSTOMIZED_MESSAGE OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message F2132 - Customer & is marked for deletion in company code & ?

  The SAP error message F2132 indicates that a customer is marked for deletion in a specific company code. This means that the customer account is flagged in the system, preventing any further transactions or activities related to that customer in the specified company code.
  Cause:
  
  Customer Marked for Deletion: The customer master record has been flagged for deletion in the company code. This is typically done when a customer is no longer active or when their account needs to be closed for any reason.
  Data Maintenance: During data maintenance, a user may have inadvertently marked the customer for deletion.
  Business Process Changes: Changes in business processes or customer relationships may lead to marking a customer for deletion.
  
  Solution:
  
  
  Unmark the Customer for Deletion:
  
  Go to the customer master data transaction (e.g., XD02 for general data or FD02 for company code data).
  Enter the customer number and the relevant company code.
  Navigate to the "Control" tab (or similar, depending on your version).
  Remove the deletion flag (uncheck the "Marked for Deletion" checkbox).
  Save the changes.
  
  
  
  Check with Business Users: Before unmarking a customer for deletion, it is advisable to check with relevant business users or departments to ensure that the customer should indeed be reactivated.
  
  
  Review Customer Status: If the customer is marked for deletion due to business reasons, consider whether it is appropriate to reactivate the account or if it should remain inactive.
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  
  
  User Roles: Ensure that you have the necessary authorizations to change customer master data.
  Audit Trail: Keep in mind that changes to customer master data may be subject to audit, so document any changes made for compliance purposes.
  Impact on Transactions: Be aware that unmarking a customer for deletion may allow transactions to be processed again, which could have implications for accounting and reporting.
  
  If you continue to experience issues or if the customer cannot be unmarked for deletion, it may be necessary to consult with your SAP support team or system administrator for further assistance.