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Message type: E = Error
Message class: F0 - FI batch program messages
Message number: 382
Message text: Amount &1 &2 in document &3 &4 is too high for required payment format
You tried to transfer the amount of &V1& &V2& in payment document &V4&
from company code &V3&. However, this amount is too great for the data
medium format used.
The payment medium print program does not include the above-mentioned
payment.
Ask your bank how you should proceed with bank transfers which exceed
the maximum amount permitted on the data medium.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message F0382 indicates that there is an issue with the payment amount in a financial document that exceeds the limits set for the required payment format. This error typically arises during the payment processing phase, particularly when dealing with electronic payments or bank transfers.
Cause:
- Amount Exceeds Limit: The payment amount specified in the document exceeds the maximum allowable limit for the payment format being used (e.g., SEPA, ACH).
- Configuration Issues: The payment format configuration in SAP may not be set up correctly, leading to discrepancies in the expected payment amounts.
- Document Type Restrictions: Certain document types may have specific restrictions on payment amounts that are not being adhered to.
- Currency Issues: If the document involves multiple currencies, there may be a conversion issue that results in an amount exceeding the limit.
Solution:
- Check Payment Amount: Review the payment amount in the document and ensure it is within the limits defined for the payment format.
- Adjust Configuration: If the payment format configuration is incorrect, consult with your SAP administrator or financial team to adjust the settings in transaction codes like OBPM1 (for payment methods) or OBVCU (for payment format configuration).
- Review Document Type Settings: Ensure that the document type being used allows for the payment amount specified. You may need to adjust the settings in transaction code OBA7.
- Currency Conversion: If applicable, check the currency conversion rates and ensure that the amount is correctly converted and does not exceed the limit.
- Test with Different Amounts: If possible, try processing the payment with a lower amount to see if the error persists, which can help isolate the issue.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a financial consultant who specializes in SAP to further investigate the problem.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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