Do you have any question about this error?
Message type: E = Error
Message class: F0 - FI batch program messages
Message number: 380
Message text: Payment document: & &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message F0380, which states "Payment document: & &", typically occurs in the context of financial transactions, particularly when dealing with payment documents in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
Causes of Error F0380
Missing Payment Document: The payment document referenced may not exist in the system. This can happen if the document was deleted or not created properly.
Incorrect Document Number: The document number provided may be incorrect or formatted improperly, leading to the system being unable to locate the document.
Authorization Issues: The user may not have the necessary permissions to access or view the payment document.
Data Inconsistencies: There may be inconsistencies in the data related to the payment document, such as missing entries in related tables.
System Configuration Issues: There could be configuration issues in the financial module that prevent the proper processing of payment documents.
Solutions to Error F0380
Verify Document Existence: Check if the payment document exists in the system. You can do this by using transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to search for the document.
Check Document Number: Ensure that the document number you are using is correct. Verify the format and any leading zeros that may be required.
Review User Authorizations: Check if the user has the necessary authorizations to access the payment document. This can be done by reviewing the user's roles and permissions in the SAP system.
Data Consistency Check: Run consistency checks on the financial data to identify any discrepancies. This may involve checking related tables and ensuring that all necessary entries are present.
Consult Configuration Settings: Review the configuration settings in the financial module to ensure that everything is set up correctly. This may involve consulting with your SAP Basis or configuration team.
SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction code and any relevant screenshots.
Related Information
By following these steps, you should be able to identify the cause of the F0380 error and implement an appropriate solution.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
F0379 Error message: & &
Self-Explanatory Message Since SAP believes that this specific error message is ...
F0378 Error occured when creating link to HR System
What causes this issue? It was not possible to create a link to a logical syste...
F0381 Payment document & & has already been reversed,payment medium not created
Self-Explanatory Message Since SAP believes that this specific error message is ...
F0382 Amount &1 &2 in document &3 &4 is too high for required payment format
What causes this issue? You tried to transfer the amount of &V1& &V...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.