How To Fix F0384 - No sample printout for optical archiving

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 384

• Message text: No sample printout for optical archiving

What causes this issue?

Optical archiving for payment advice notes or payment media was
triggered from BTE interface 2050 or 2060. You cannot make sample
printouts at the same time.

How to fix this error?

The system reset the number of sample printouts to zero. If necessary,
change the variants used in the payment medium program in order to
suppress this information message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F0384 - No sample printout for optical archiving ?

  The SAP error message F0384, "No sample printout for optical archiving," typically occurs in the context of financial document archiving and printing processes. This error indicates that the system is unable to generate a sample printout for documents that are intended for optical archiving. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The necessary configuration for optical archiving may not be set up correctly in the SAP system.
  Document Type Issues: The document type being processed may not be configured for optical archiving.
  Archiving Object: The archiving object may not have been defined properly, or the relevant settings for the object may be missing.
  Print Program Issues: The print program associated with the document may not be available or may not be functioning correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the print program or the archiving process.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the optical archiving configuration is correctly set up in the SAP system. This includes checking the settings in transaction code OAC2 (for archiving object configuration) and OAC3 (for document type configuration).
  
  
  
  Verify Document Type:
  
  Confirm that the document type you are trying to archive is configured for optical archiving. You can check this in the document type settings.
  
  
  
  Review Archiving Object:
  
  Make sure that the archiving object is properly defined and that all necessary parameters are set. You can use transaction code SARA to check the archiving object settings.
  
  
  
  Check Print Program:
  
  Verify that the print program associated with the document type is available and functioning correctly. You can check the print program in the output determination settings.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the print program and access the archiving functions. You may need to consult with your SAP security team to verify this.
  
  
  
  Test with Sample Data:
  
  If possible, try to run the process with sample data to see if the issue persists. This can help isolate whether the problem is with specific data or a broader configuration issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for known issues.
  Documentation: Review the SAP documentation related to optical archiving and print programs for any additional configuration steps or troubleshooting tips.
  Community Forums: Consider searching or posting in SAP community forums or support channels for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.