How To Fix EXTAX_CHECK_US011 - Configure Update Tax Document Service Incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: EXTAX_CHECK_US - Message for Extax configuration check

• Message number: 011

• Message text: Configure Update Tax Document Service Incomplete

What causes this issue?

External Tax Service - Update Tax Document Configuration incomplete

How to fix this error?

Your configuration is incomplete. Either the Path or the Service URL is
missing. Use the Path or Service URL that your tax partner provided to
complete the configuration. If your tax partner has not provided you
this information, please contact them to obtain it. For further
information, please see the configuration guide for communication
scenario SAP_COM_0177.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EXTAX_CHECK_US011 - Configure Update Tax Document Service Incomplete ?

  The SAP error message "EXTAX_CHECK_US011 Configure Update Tax Document Service Incomplete" typically indicates that there is an issue with the configuration of the tax document service in the SAP system. This error is often related to the integration of tax calculation services, particularly when using external tax providers like SAP Concur, Vertex, or similar services.
  Cause:
  
  Incomplete Configuration: The tax document service may not be fully configured in the system. This could involve missing settings or parameters that are required for the service to function correctly.
  Missing Customizing Entries: There may be missing entries in the customizing settings related to tax calculation or document processing.
  Authorization Issues: The user may not have the necessary authorizations to access or configure the tax document service.
  System Updates or Changes: Recent updates or changes to the system may have affected the configuration or functionality of the tax document service.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings for tax calculation and document services.
  Ensure that all necessary settings are completed, including the configuration of tax codes, tax calculation procedures, and any integration settings with external tax services.
  
  
  
  Review Customizing Entries:
  
  Verify that all required customizing entries are present and correctly configured. This may include settings for tax jurisdiction, tax types, and document types.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the appropriate authorizations to access and configure the tax document service. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific tax document service you are using. There may be specific steps or requirements outlined that need to be followed.
  
  
  
  System Logs and Traces:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Use transaction ST22 to check for any dumps that may have occurred related to this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on configuring the tax document service.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  Documentation: Review the official SAP documentation for the tax calculation service you are using, as it may contain specific configuration steps and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the "EXTAX_CHECK_US011 Configure Update Tax Document Service Incomplete" error message.