How To Fix EXTAX_CHECK_US010 - Configure Calculate Taxes Service Incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: EXTAX_CHECK_US - Message for Extax configuration check

• Message number: 010

• Message text: Configure Calculate Taxes Service Incomplete

What causes this issue?

External Tax Service - Calculation Tax Configuration incomplete

How to fix this error?

Your configuration is incomplete. Either the Path or the Service URL is
missing. Use the Path or Service URL that your tax partner provided to
complete the configuration. If your tax partner has not provided you
this information, please contact them to obtain it. For further
information, please see the configuration guide for communication
scenario SAP_COM_0177.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EXTAX_CHECK_US010 - Configure Calculate Taxes Service Incomplete ?

  The SAP error message "EXTAX_CHECK_US010 Configure Calculate Taxes Service Incomplete" typically indicates that there is an issue with the configuration of the tax calculation service in your SAP system. This error is often related to the integration of external tax calculation services, such as those provided by third-party vendors (e.g., Vertex, Avalara).
  Cause:
  
  Incomplete Configuration: The configuration settings for the tax calculation service may not be fully set up. This could include missing parameters, incorrect settings, or incomplete integration with the external tax service.
  Missing Tax Codes: The required tax codes may not be defined in the system, or the mapping between the SAP tax codes and the external service tax codes may be incomplete.
  Service Activation: The tax calculation service may not be activated or properly connected to the SAP system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the tax calculation service.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the tax calculation service in your SAP system. Ensure that all required fields are filled out correctly.
  Verify that the integration with the external tax service is properly configured, including API keys, endpoints, and any other necessary parameters.
  
  
  
  Define Tax Codes:
  
  Ensure that all necessary tax codes are defined in the SAP system. Check if the tax codes used in transactions are mapped correctly to the external tax service.
  
  
  
  Activate Service:
  
  If the tax calculation service is not activated, follow the necessary steps to activate it. This may involve enabling specific settings in the SAP configuration.
  
  
  
  Check Authorizations:
  
  Review user roles and authorizations to ensure that the user executing the transaction has the necessary permissions to access the tax calculation service.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or the documentation provided by the external tax service for specific configuration steps and troubleshooting tips.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the tax calculation service is functioning correctly. This may involve creating test transactions to see if the tax is calculated as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on configuring the tax calculation service.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  Version Compatibility: Ensure that the version of the external tax service is compatible with your version of SAP.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your external tax service provider for further assistance.