How To Fix EWF014 - Enter a valid call identifier

EWF014 - Overview

• Message type: E = Error

• Message class: EWF - Front office

• Message number: 014

• Message text: Enter a valid call identifier

What causes this issue?

The ID you specified for the call contains invalid characters.
Valid call IDs contain only letters and numbers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

EWF014 - Details

• The SAP error message EWF014, which states "Enter a valid call identifier," typically occurs in the context of the SAP Event Management (EM) module. This error indicates that the system is expecting a valid call identifier (or event identifier) to be entered, but the input provided is either missing, incorrect, or does not correspond to any existing records in the system.
  Causes:
  
  Missing Input: The user did not enter a call identifier in the relevant field.
  Incorrect Identifier: The identifier entered does not match any existing records in the database.
  Data Entry Error: There may be typographical errors in the identifier (e.g., wrong characters, incorrect format).
  System Configuration: There may be issues with the configuration of the Event Management module or related components.
  Authorization Issues: The user may not have the necessary permissions to access the data associated with the call identifier.
  
  Solutions:
  
  Check Input: Ensure that you have entered a valid call identifier. Double-check for any typographical