How To Fix ESSC_GENERIC318 - Missing XML parameters

ESSC_GENERIC318 - Overview

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 318

• Message text: Missing XML parameters

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Define XML parameters in Customizing for <LS>Customer Relationship
Management</> under <LS>Transactions</> -> <LS>Settings for Service
Requests</> -> <LS>Customer Surveys</> -> <LS>Define URL Parameters for
Customer Surveys</>.
For more information, see <DS:SIMG.CRM_URLPA_001>Define URL Parameters
for Customer Surveys</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ESSC_GENERIC318 - Details

• The SAP error message ESSC_GENERIC318: Missing XML parameters typically occurs in the context of SAP's Employee Self-Service (ESS) or similar applications that rely on XML data for processing requests. This error indicates that the system is expecting certain XML parameters that are not being provided in the request.
  Causes:
  
  Incomplete XML Request: The XML data being sent to the server is missing required parameters or tags.
  Incorrect Configuration: The configuration settings for the ESS application may not be set up correctly, leading to missing parameters.
  Data Mapping Issues: There may be issues with how data is mapped between the front-end and back-end systems, causing parameters to be omitted.
  Version Mismatch: If there are different versions of the application or services being used, it may lead to discrepancies in expected parameters.
  Network Issues: Sometimes, network interruptions can lead to incomplete data being sent.
  
  Solutions:
  
  Check XML Structure: Review the XML request being sent to ensure that all required parameters