How To Fix ESSC_GENERIC313 - Recipient not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 313

• Message text: Recipient not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC313 - Recipient not found ?

  The SAP error message ESSC_GENERIC313: Recipient not found typically occurs in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications when the system is unable to identify a recipient for a specific action, such as sending notifications or processing requests.
  Causes:
  
  Missing or Incorrect User Data: The recipient's user data may be incomplete or incorrect in the system. This can include missing email addresses or user IDs.
  Authorization Issues: The user may not have the necessary authorizations to access the recipient's information.
  
  Configuration Issues: There may be issues with the configuration of the workflow or notification settings in the SAP system.
  Inactive or Deleted Users: The recipient may be inactive or deleted from the system, leading to the error.
  Organizational Structure Changes: Changes in the organizational structure may result in the recipient not being found if their position or role has changed.
  
  Solutions:
  
  Check User Data: Verify that the recipient's user data is complete and