How To Fix ESSC_GENERIC312 - There is no survey hyperlink in mail form

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 312

• Message text: There is no survey hyperlink in mail form

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC312 - There is no survey hyperlink in mail form ?

  The SAP error message ESSC_GENERIC312: There is no survey hyperlink in mail form typically occurs in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications when a survey or feedback request is being sent out via email, but the system is unable to generate the hyperlink for the survey.
  Causes:
  
  
  Configuration Issues: The survey hyperlink may not be properly configured in the system. This could be due to missing settings in the survey configuration or the email template.
  Survey Not Active: The survey that is supposed to be linked may not be active or published, leading to the absence of a valid hyperlink.
  Authorization Issues: The user or role may not have the necessary authorizations to access the survey, which can prevent the hyperlink from being generated.
  Technical Errors: There may be underlying technical issues, such as problems with the email server or the application itself.
  
  Solutions:
  
  
  Check Survey Configuration:
  
  Ensure that the survey is