How To Fix ESSC_GENERIC206 - Process group not set up in CRM system

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 206

• Message text: Process group not set up in CRM system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC206 - Process group not set up in CRM system ?

  The SAP error message ESSC_GENERIC206: Process group not set up in CRM system typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to execute a process that requires a specific process group, but that group has not been configured in the system.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the required process group has not been defined in the CRM system. This could be due to incomplete setup during the initial configuration or changes in business processes that were not reflected in the system.
  Incorrect Customization: If the system has been customized, it’s possible that the customization did not include the necessary process groups.
  Transport Issues: If the configuration was transported from another system (like a development or quality assurance system), there may have been issues during the transport that resulted in missing configurations.
  
  Solution:
  
  
  Check Process Group Configuration:
  
  Navigate to the CRM configuration settings and verify if the required process group is defined.
  You can check this in the SAP GUI by going to the relevant customizing transaction (e.g., SPRO) and navigating to the CRM settings related to process groups.
  
  
  
  Create or Modify Process Group:
  
  If the process group is missing, you will need to create it. This typically involves defining the process group in the CRM system and ensuring that it is linked to the relevant business processes.
  If it exists but is not correctly configured, you may need to modify it to meet the requirements of your business processes.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the process has the necessary authorizations to access the process group.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up process groups in your version of SAP CRM.
  
  
  
  Transport Requests:
  
  If the configuration was supposed to be transported from another system, check the transport logs for any errors and ensure that the transport request was successfully imported.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and others that may be relevant to your specific CRM setup.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ESSC_GENERIC206 error and implement a solution to resolve it.