How To Fix ESSC_GENERIC204 - Failed to generate new HCM process in logical system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 204

• Message text: Failed to generate new HCM process in logical system &1

What causes this issue?

The activity ID cannot be generated, and as a result the HCM process
cannot be created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC204 - Failed to generate new HCM process in logical system &1 ?

  The SAP error message ESSC_GENERIC204 indicates that there was a failure in generating a new HCM (Human Capital Management) process in the specified logical system. This error can occur in various scenarios, particularly when dealing with Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the HCM process or the logical system settings.
  Authorization Problems: The user may not have the necessary authorizations to execute the process.
  System Connectivity: There could be issues with the connection between the systems involved (e.g., between the front-end and back-end systems).
  Data Issues: Missing or incorrect data in the employee master records or related tables can lead to this error.
  Process Definition Issues: The HCM process definition may not be correctly set up or may be missing required components.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the HCM process in the relevant customizing transactions (e.g., SPRO).
  Ensure that the logical system is correctly defined and that all necessary settings are in place.
  
  
  
  Verify Authorizations:
  
  Check the user roles and authorizations to ensure that the user executing the process has the necessary permissions.
  
  
  
  System Connectivity:
  
  Test the connection between the systems involved. Use transaction codes like SM59 to check RFC connections.
  Ensure that the logical system is correctly defined in the system landscape.
  
  
  
  Data Validation:
  
  Validate the employee master data and ensure that all required fields are populated correctly.
  Check for any inconsistencies or missing data that could affect the process.
  
  
  
  Review Process Definitions:
  
  Check the HCM process definitions in the relevant customizing transactions (e.g., HCM Process and Forms).
  Ensure that all required steps and configurations are in place.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message or provide patches and updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SLG1 (Application Log), and SM59 (RFC Destinations).
  Documentation: Refer to SAP Help documentation for HCM processes and ESS/MSS functionalities for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or HCM support team for further investigation.