How To Fix ESSC_GENERIC202 - Logical syst. for employee pers. no. &1 not maintained in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 202

• Message text: Logical syst. for employee pers. no. &1 not maintained in CRM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC202 - Logical syst. for employee pers. no. &1 not maintained in CRM ?

  The SAP error message ESSC_GENERIC202 indicates that there is an issue with the logical system configuration for the employee personnel number in the CRM (Customer Relationship Management) system. This error typically arises when the system is unable to find the necessary configuration for the specified employee personnel number, which is essential for processing requests related to Employee Self-Service (ESS) or Manager Self-Service (MSS).
  Cause:
  
  Missing Logical System Configuration: The logical system for the employee's personnel number is not maintained in the CRM system.
  Incorrect Mapping: The mapping between the personnel number and the logical system may not be correctly set up.
  Data Consistency Issues: There may be inconsistencies in the data between the HR system and the CRM system.
  
  Solution:
  
  
  Check Logical System Configuration:
  
  Go to transaction code SM59 in the SAP GUI.
  Verify that the logical system for the employee's personnel number is correctly defined and configured.
  Ensure that the logical system is active and properly connected to the relevant systems.
  
  
  
  Maintain Logical System in CRM:
  
  Use transaction code SPRO to access the SAP Reference IMG.
  Navigate to Cross-Application Components > SAP Business Partner > Basic Settings > Define Logical Systems.
  Ensure that the logical system for the employee personnel number is maintained.
  
  
  
  Check Employee Data:
  
  Use transaction code PA20 or PA30 to check the employee's master data.
  Ensure that the personnel number is correctly assigned to the appropriate logical system.
  
  
  
  Data Synchronization:
  
  If there are discrepancies between the HR and CRM systems, consider running data synchronization jobs or reports to ensure consistency.
  
  
  
  Consult Documentation:
  
  Review SAP Notes and documentation related to ESS/MSS and logical system configuration for any additional guidance or updates.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the employee data and perform the required actions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or HR functional team for further investigation and resolution.