How To Fix ESH_CA_CACHE001 - General ESH cache exception

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CA_CACHE - ESH Cache

• Message number: 001

• Message text: General ESH cache exception

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CA_CACHE001 - General ESH cache exception ?

  The SAP error message ESH_CA_CACHE001 indicates a general exception related to the Enterprise Search (ESH) cache. This error typically arises when there are issues with the cache management in the ESH framework, which can affect the performance and functionality of search operations.
  Causes:
  
  Cache Corruption: The cache may be corrupted or inconsistent, leading to failures when trying to access or update it.
  Configuration Issues: Incorrect configuration settings for the ESH cache can lead to exceptions.
  Insufficient Resources: Lack of memory or other system resources can prevent the cache from functioning properly.
  Database Issues: Problems with the underlying database, such as connectivity issues or data inconsistencies, can also trigger this error.
  Version Compatibility: Incompatibilities between different components of the SAP system or with the ESH version can lead to cache-related errors.
  
  Solutions:
  
  
  Clear the Cache: 
  
  You can try clearing the ESH cache to resolve corruption issues. This can usually be done through transaction codes like /IWFND/CACHE or using specific ESH administration tools.
  
  
  
  Check Configuration: 
  
  Review the configuration settings for the ESH cache in the SAP system. Ensure that all parameters are set correctly according to the best practices and documentation.
  
  
  
  Monitor System Resources: 
  
  Check the system's memory and resource usage. If resources are low, consider increasing them or optimizing the system performance.
  
  
  
  Database Health Check: 
  
  Perform a health check on the database to ensure that it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  
  
  
  Update Components: 
  
  Ensure that all components of the SAP system, including the ESH, are up to date. Apply any relevant patches or updates that may address known issues.
  
  
  
  Review Logs: 
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Consult SAP Notes: 
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to ESH and cache management, such as /IWFND/CACHE, /IWFND/MAINT_SERVICE, and others.
  Documentation: Review the official SAP documentation for Enterprise Search and caching mechanisms to understand best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ESH_CA_CACHE001 error effectively.