How To Fix ESH_BP_BACKUP004 - General database error

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_BP_BACKUP - Backup messages

• Message number: 004

• Message text: General database error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_BP_BACKUP004 - General database error ?

  The SAP error message ESH_BP_BACKUP004 typically indicates a general database error related to the SAP Enterprise Search (SAP ESH) functionality, particularly in the context of business partner data. This error can arise due to various reasons, including issues with the database connection, data inconsistencies, or problems with the underlying database system.
  Possible Causes:
  
  Database Connection Issues: The connection to the database may be interrupted or misconfigured.
  Data Inconsistencies: There may be inconsistencies or corruption in the data being processed.
  Database Locking: The database might be locked due to long-running transactions or other processes.
  Insufficient Resources: The database server may be running low on resources (CPU, memory, disk space).
  Configuration Issues: Incorrect configuration settings in the SAP system or database.
  Database Maintenance: Ongoing maintenance tasks on the database could lead to temporary unavailability.
  
  Solutions:
  
  Check Database Connection: Verify that the database connection settings in the SAP system are correct and that the database is accessible.
  Review Logs: Check the SAP application logs (transaction SLG1) and database logs for more detailed error messages that can provide insights into the issue.
  Data Consistency Check: Run consistency checks on the business partner data to identify and resolve any inconsistencies.
  Database Performance: Monitor the performance of the database server to ensure it has sufficient resources. Consider optimizing queries or increasing resources if necessary.
  Transaction Management: Investigate any long-running transactions that may be causing locks and resolve them.
  Reindexing: If the issue is related to indexing, consider reindexing the relevant database tables.
  Consult Documentation: Refer to SAP Notes and documentation for any specific patches or updates related to the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on troubleshooting.
  System Monitoring: Use tools like SAP Solution Manager to monitor system performance and identify potential issues.
  Database Administration: Work with your database administrator to ensure that the database is properly maintained and optimized.
  
  By following these steps, you should be able to diagnose and resolve the ESH_BP_BACKUP004 error in your SAP system.