How To Fix ESH_CA_CACHE002 - Requested data not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_CA_CACHE - ESH Cache

  • Message number: 002

  • Message text: Requested data not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_CA_CACHE002 - Requested data not found ?

    The SAP error message ESH_CA_CACHE002: Requested data not found typically occurs in the context of the Enterprise Search (ESH) component of SAP. This error indicates that the system was unable to find the requested data in the cache, which can happen for several reasons. Below are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Data Not Indexed: The data you are trying to search for may not have been indexed yet. If the indexing process has not been completed or if there are issues with the indexing job, the data will not be available in the cache.

    2. Cache Expiration: The cache may have expired, and the data needs to be re-indexed to be available again.

    3. Configuration Issues: There may be configuration issues in the ESH settings that prevent the data from being properly indexed or retrieved.

    4. Data Deletion: The data you are trying to access may have been deleted or is no longer available in the source system.

    5. Authorization Issues: The user may not have the necessary authorizations to access the requested data.

    Solutions:

    1. Re-indexing:

      • Check the status of the indexing jobs in the ESH administration. If the data is not indexed, you may need to trigger a re-indexing job.
      • You can do this through transaction codes like ESH_ADMIN or EHS_SEARCH depending on your SAP version.
    2. Check Cache Settings:

      • Review the cache settings in the ESH configuration. Ensure that the cache is set up correctly and that the expiration settings are appropriate.
    3. Verify Data Availability:

      • Ensure that the data you are trying to access is still present in the source system. You can do this by checking the relevant tables or data sources.
    4. Review Authorizations:

      • Check the user authorizations to ensure that the user has the necessary permissions to access the data.
    5. System Logs:

      • Check the system logs for any additional error messages or warnings that might provide more context about the issue.
    6. Consult Documentation:

      • Refer to the SAP Help Portal or relevant SAP Notes for specific guidance related to your version of SAP and the ESH component.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes that might address specific issues related to ESH and caching. You can use the SAP Support Launchpad to find notes related to your specific error.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • System Administration: If you are not the system administrator, it may be beneficial to involve your SAP Basis team to assist with system-level checks and configurations.

    By following these steps, you should be able to diagnose and resolve the ESH_CA_CACHE002 error in your SAP system.

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