How To Fix ESH_ADM_BIN_MSG221 - Hierarchy error during KPRO HEAD call in URL indexing

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_BIN_MSG - Texts for resolution of urls or binary documents

• Message number: 221

• Message text: Hierarchy error during KPRO HEAD call in URL indexing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_BIN_MSG221 - Hierarchy error during KPRO HEAD call in URL indexing ?

  The SAP error message ESH_ADM_BIN_MSG221 typically indicates a hierarchy error during a KPRO (Knowledge Provider) HEAD call in the context of URL indexing. This error can occur in the SAP Enterprise Search (SAP ESH) environment when there are issues related to the hierarchy structure of the documents being indexed.
  Cause:
  
  Hierarchy Structure Issues: The error may arise if there are inconsistencies or issues in the hierarchy structure of the documents being indexed. This could be due to missing parent-child relationships or incorrect configurations in the KPRO settings.
  Configuration Errors: Incorrect settings in the KPRO configuration or the Enterprise Search configuration can lead to this error.
  Data Integrity Issues: If the data being indexed has integrity issues, such as missing or corrupt entries, it can trigger this error.
  Authorization Issues: Lack of proper authorizations for accessing certain documents or hierarchies can also lead to this error.
  
  Solution:
  
  Check Hierarchy Configuration: Review the hierarchy configuration in KPRO to ensure that all parent-child relationships are correctly defined and that there are no missing links.
  Validate Data Integrity: Run consistency checks on the data being indexed to ensure that there are no corrupt or missing entries. This may involve checking the database for any inconsistencies.
  Review KPRO Settings: Ensure that the KPRO settings are correctly configured for the type of documents you are indexing. This includes checking the content repository settings and ensuring that they are aligned with the requirements of the indexing process.
  Authorization Checks: Verify that the user executing the indexing process has the necessary authorizations to access all relevant documents and hierarchies.
  Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on the issue. This can help in pinpointing the exact cause of the error.
  SAP Notes and Support: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Enterprise Search and KPRO for detailed configuration guidelines and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the hierarchy error associated with the ESH_ADM_BIN_MSG221 message during URL indexing in SAP.