How To Fix ESH_ADM_BIN_MSG220 - Configuration error during KPRO HEAD call in URL indexing

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_BIN_MSG - Texts for resolution of urls or binary documents

• Message number: 220

• Message text: Configuration error during KPRO HEAD call in URL indexing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_BIN_MSG220 - Configuration error during KPRO HEAD call in URL indexing ?

  The SAP error message ESH_ADM_BIN_MSG220 indicates a configuration error during a KPRO (Knowledge Provider) HEAD call in the context of URL indexing. This error typically arises in the SAP Enterprise Search (SAP ESH) environment when there are issues with the configuration of the KPRO service or the URL indexing process.
  Causes:
  
  KPRO Configuration Issues: The KPRO service may not be properly configured, leading to failures in handling requests.
  Missing or Incorrect URL Indexing Settings: The settings related to URL indexing in the SAP system may be incomplete or incorrect.
  Authorization Issues: The user or service account executing the indexing may lack the necessary authorizations to perform the operation.
  Network Issues: There may be network connectivity problems that prevent the KPRO service from being accessed correctly.
  System Errors: There could be underlying system errors or inconsistencies in the SAP environment that affect the KPRO service.
  
  Solutions:
  
  
  Check KPRO Configuration:
  
  Verify the KPRO configuration settings in the SAP system. Ensure that all necessary parameters are correctly set.
  Use transaction SICF to check the configuration of the KPRO service.
  
  
  
  Review URL Indexing Settings:
  
  Go to the settings for URL indexing in the SAP ESH configuration and ensure that all required fields are filled out correctly.
  Check the settings in transaction /IWFND/MAINT_SERVICE to ensure that the service is activated.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account has the necessary authorizations to perform URL indexing and access KPRO services.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the KPRO service. This may involve checking firewall settings or network configurations.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Restart Services:
  
  Sometimes, restarting the KPRO service or the entire SAP system can resolve transient issues.
  
  
  
  Related Information:
  
  KPRO Documentation: Review the official SAP documentation on KPRO and URL indexing for detailed configuration steps and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for better diagnosis.
  
  By following these steps, you should be able to identify and resolve the configuration error related to the KPRO HEAD call in URL indexing.