How To Fix ESH_ADM_BIN_MSG219 - Signature error during KPRO HEAD call in URL indexing

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_BIN_MSG - Texts for resolution of urls or binary documents

• Message number: 219

• Message text: Signature error during KPRO HEAD call in URL indexing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_BIN_MSG219 - Signature error during KPRO HEAD call in URL indexing ?

  The SAP error message ESH_ADM_BIN_MSG219 indicates a signature error during a KPRO (Knowledge Provider) HEAD call in the context of URL indexing. This error typically arises when there is an issue with the authentication or authorization of the request being made to the KPRO service.
  Causes:
  
  Invalid Signature: The request may have an invalid or expired signature, which is used for authentication.
  Configuration Issues: There may be misconfigurations in the KPRO settings or the URL indexing settings.
  Network Issues: Problems with network connectivity or firewalls that might be blocking the request.
  Expired Tokens: If the request uses tokens for authentication, they may have expired.
  User Permissions: The user or service account making the request may not have the necessary permissions to access the KPRO service.
  
  Solutions:
  
  Check Signature Validity: Ensure that the signature used in the request is valid and has not expired. If necessary, regenerate the signature.
  Review KPRO Configuration: Verify the KPRO configuration settings in the SAP system to ensure they are set up correctly.
  Network Configuration: Check for any network issues that might be affecting the connection to the KPRO service. Ensure that firewalls or proxies are not blocking the requests.
  Token Management: If using tokens, ensure they are valid and not expired. Refresh or regenerate tokens as needed.
  User Permissions: Verify that the user or service account has the necessary permissions to perform the KPRO HEAD call. Adjust roles and authorizations as needed.
  Check Logs: Review the application logs for more detailed error messages that might provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to KPRO and URL indexing for any known issues or patches that might address this error.
  Documentation: Refer to the official SAP documentation for KPRO and URL indexing for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for further analysis.
  
  By following these steps, you should be able to diagnose and resolve the ESH_ADM_BIN_MSG219 error effectively.