How To Fix EQ339 - An error occurred while saving the meter reading results

EQ339 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 339

• Message text: An error occurred while saving the meter reading results

What causes this issue?

The move-out document could not be saved because the meter reading
results could not be saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ339 - An error occurred while saving the meter reading results ?

  The SAP error message EQ339, which states "An error occurred while saving the meter reading results," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module when there is an issue with saving meter reading data. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Validation Issues: The meter reading data may not meet the required validation criteria, such as incorrect formats or out-of-range values.
  Authorization Problems: The user may not have the necessary authorizations to save meter reading results.
  Technical Issues: There could be a temporary technical issue with the SAP system, such as database locks or connectivity problems.
  Configuration Errors: Incorrect configuration settings in the IS-U module can lead to errors when saving data.
  Missing Master Data: Required master data (e.g., equipment, installation) may be missing or incomplete.
  
  Solutions:
  
  Check Data Validity: Review the meter reading data for any inconsistencies or errors. Ensure that all required