How To Fix EQ267 - Contract account no. &1 is different from number in automation data (&2)

EQ267 - Overview

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 267

• Message text: Contract account no. &1 is different from number in automation data (&2)

What causes this issue?

Automation data is being transferred to move-out processing. The number
of the contract account here does not correspond to the contract
account number field in the automation data.

System Response

Move-out processing is not possible. Automation data with the
appropriate key fields is required.

How to fix this error?

Inform software maintenance.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ267 - Contract account no. &1 is different from number in automation data (&2) ?

  The SAP error message EQ267 indicates a discrepancy between the contract account number in the main data and the one in the automation data. This typically occurs in the context of contract management or billing processes within SAP, particularly in modules related to utilities or service management.
  
  Cause:
  
  Data Mismatch: The primary cause of this error is that the contract account number referenced in the main data (e.g., customer master data) does not match the contract account number in the automation data (e.g., billing documents, service orders).
  Incorrect Configuration: There may be configuration issues in the system that lead to incorrect data being pulled or saved.
  Data Migration Issues: If data was migrated from another system or during an upgrade, inconsistencies may have been introduced.
  Manual Entry Errors: Human errors during data entry can lead to mismatches between the two account numbers.
  
  
  Solution:
  
  Verify Data: Check the contract account numbers in both the main data and the