How To Fix EQ218 - Reading of master data for premise &1 cancelled due to error

SAP Error Message - Details

• Message type: E = Error

• Message class: EQ - Cross-IS-U functions

• Message number: 218

• Message text: Reading of master data for premise &1 cancelled due to error

What causes this issue?

An internal error occurred during data collection of the move-out
processing. The error is described in an additional error message in
more detail.

System Response

Move-out processing is not possible.

How to fix this error?

INCLUDE NA_ISU_OSS OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EQ218 - Reading of master data for premise &1 cancelled due to error ?

  The SAP error message EQ218, which states "Reading of master data for premise &1 cancelled due to error," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue accessing the master data for a specific premise (e.g., a customer location or service point).
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the master data records for the specified premise.
  Authorization Issues: The user may not have the necessary authorizations to access the master data for the premise.
  Technical Issues: There could be technical issues such as database connectivity problems or issues with the underlying data model.
  Configuration Errors: Incorrect configuration settings in the system can lead to errors when trying to read master data.
  Locked Records: The master data record may be locked by another transaction or user, preventing access.
  
  Solutions:
  
  Check Master Data: Verify the master data for the specified premise. Ensure that all required fields are populated and that there are no inconsistencies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the master data. This can be checked in the user roles and profiles.
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Database Connectivity: Ensure that the database is accessible and that there are no connectivity issues. You may need to consult with your database administrator.
  Unlock Records: If the record is locked, identify the user or transaction that has locked it and resolve the lock.
  Configuration Review: Review the configuration settings related to master data access in the SAP system to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the structure of the master data tables or SE16 (Data Browser) to view the actual data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Refer to the SAP Help Portal for documentation related to master data management in SAP IS-U.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.