How To Fix EPIC_PRTL_PYMNT_LGC013 - Cannot update due date or instruction key

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_PRTL_PYMNT_LGC - EPIC_PRTL_PYMNT_LGC

• Message number: 013

• Message text: Cannot update due date or instruction key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_PRTL_PYMNT_LGC013 - Cannot update due date or instruction key ?

  The SAP error message EPIC_PRTL_PYMNT_LGC013 typically indicates an issue related to payment processing, specifically when the system is unable to update the due date or instruction key for a payment. This error can arise in various contexts, such as during payment processing, invoice management, or when handling payment instructions.
  Possible Causes:
  
  Data Integrity Issues: The payment data may be inconsistent or corrupted, preventing updates.
  Authorization Problems: The user may not have the necessary permissions to make changes to the payment details.
  Locked Records: The payment record might be locked by another process or user, preventing updates.
  Configuration Issues: There may be configuration settings in the payment processing module that are not set correctly.
  Business Logic Constraints: Certain business rules or validations may be preventing the update due to specific conditions not being met.
  
  Solutions:
  
  Check Data Integrity: Verify the payment data for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  Review User Permissions: Ensure that the user attempting to make the update has the necessary authorizations to modify payment details.
  Unlock Records: If the record is locked, identify the user or process that has locked it and resolve the lock issue.
  Configuration Review: Check the configuration settings related to payment processing in SAP. Ensure that all necessary parameters are correctly set.
  Consult Business Rules: Review any business rules or validations that may be in place. Ensure that the conditions for updating the due date or instruction key are met.
  Error Logs: Check the SAP error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in payment processing, such as F110 (Automatic Payment Transactions) or FB60 (Enter Incoming Invoices).
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details to expedite the troubleshooting process.
  Testing: If changes are made to configurations or data, conduct thorough testing to ensure that the issue is resolved and that no new issues arise.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.