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Message type: E = Error
Message class: EPIC_PRTL_PYMNT_LGC - EPIC_PRTL_PYMNT_LGC
Message number: 011
Message text: Due date and instruction key of payment items must match
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EPIC_PRTL_PYMNT_LGC011
- Due date and instruction key of payment items must match ?The SAP error message EPIC_PRTL_PYMNT_LGC011 indicates that there is a mismatch between the due date and the instruction key of payment items in the payment processing module. This error typically arises during the payment run or when processing payment items in the SAP system.
Cause:
- Mismatched Due Dates: The due date of the payment item does not align with the expected due date based on the instruction key.
- Incorrect Configuration: The configuration settings for payment terms or payment methods may not be set up correctly, leading to inconsistencies.
- Data Entry Errors: Manual entry errors in the payment items or master data can lead to discrepancies.
- Changes in Payment Terms: If payment terms were changed after the payment items were created, it could lead to this error.
Solution:
- Check Payment Items: Review the payment items that are causing the error. Ensure that the due dates match the expected values based on the instruction key.
- Verify Configuration: Check the configuration settings for payment terms and payment methods in the SAP system. Ensure that they are set up correctly and consistently.
- Correct Data Entry: If there are manual entries that are incorrect, correct them in the relevant master data or payment items.
- Recreate Payment Items: If the payment items are incorrect and cannot be easily fixed, consider deleting and recreating them with the correct due dates and instruction keys.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
Related Information:
If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data issues in your SAP environment.
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