How To Fix EPIC_PRTL_PYMNT_LGC011 - Due date and instruction key of payment items must match


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EPIC_PRTL_PYMNT_LGC - EPIC_PRTL_PYMNT_LGC

  • Message number: 011

  • Message text: Due date and instruction key of payment items must match

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EPIC_PRTL_PYMNT_LGC011 - Due date and instruction key of payment items must match ?

    The SAP error message EPIC_PRTL_PYMNT_LGC011 indicates that there is a mismatch between the due date and the instruction key of payment items in the payment processing module. This error typically arises during the payment run or when processing payment items in the SAP system.

    Cause:

    1. Mismatched Due Dates: The due date of the payment item does not align with the expected due date based on the instruction key.
    2. Incorrect Configuration: The configuration settings for payment terms or payment methods may not be set up correctly, leading to inconsistencies.
    3. Data Entry Errors: Manual entry errors in the payment items or master data can lead to discrepancies.
    4. Changes in Payment Terms: If payment terms were changed after the payment items were created, it could lead to this error.

    Solution:

    1. Check Payment Items: Review the payment items that are causing the error. Ensure that the due dates match the expected values based on the instruction key.
    2. Verify Configuration: Check the configuration settings for payment terms and payment methods in the SAP system. Ensure that they are set up correctly and consistently.
    3. Correct Data Entry: If there are manual entries that are incorrect, correct them in the relevant master data or payment items.
    4. Recreate Payment Items: If the payment items are incorrect and cannot be easily fixed, consider deleting and recreating them with the correct due dates and instruction keys.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like F110 (Automatic Payment Transactions) to review and process payment runs.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that the user has the appropriate roles and authorizations to make changes to payment items and configurations.
    • Testing: After making changes, perform a test payment run to ensure that the issue is resolved.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data issues in your SAP environment.

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