How To Fix EMMA291 - Following &1 cases could not be returned to the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 291

• Message text: Following &1 cases could not be returned to the worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA291 - Following &1 cases could not be returned to the worklist ?

  The SAP error message EMMA291 indicates that certain cases could not be returned to the worklist, and it typically arises in the context of SAP's case management or workflow systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Integrity Issues: The cases may have inconsistencies or issues in the underlying data that prevent them from being processed correctly.
  Authorization Problems: The user may not have the necessary permissions to return the specified cases to the worklist.
  System Configuration: There may be configuration issues in the SAP system that affect how cases are handled or displayed in the worklist.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Workflow Status: The cases may be in a status that does not allow them to be returned to the worklist.
  
  Solutions:
  
  Check Data Integrity: Review the cases that are causing the error for any inconsistencies or missing data. Ensure that all required fields are populated correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  System Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system is set up correctly for case management and that there are no misconfigurations.
  Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into why the cases could not be returned.
  Workflow Monitoring: Use transaction SWI1 to monitor the workflow and check the status of the cases. This can help identify if the cases are in a state that prevents them from being returned.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a technical issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to case management and workflow processes to understand the expected behavior and configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EMMA291 error in your SAP system.