How To Fix EMMA289 - The following &1 cases cannot be forwarded


EMMA289 - Overview

  • Message type: E = Error

  • Message class: EMMA - Monitoring of Mass Runs

  • Message number: 289

  • Message text: The following &1 cases cannot be forwarded

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EMMA289 - The following &1 cases cannot be forwarded ?
    The SAP error message EMMA289 indicates that there are specific cases that cannot be forwarded in the system. This error typically arises in the context of case management or workflow processes within SAP, particularly in modules related to customer service, claims management, or similar areas.
    
    Cause: The error message EMMA289 can be triggered by several factors, including: Incomplete Data: The cases may have missing or incomplete information that prevents them from being processed or forwarded. Status Issues: The cases might be in a status that does not allow them to be forwarded (e.g., they may be closed, archived, or in a pending state). Authorization Problems: The user may not have the necessary permissions to forward the cases. System Configuration: There may be configuration settings in the SAP system that restrict the forwarding of certain cases based on specific criteria. Business Rules: There could be business rules defined in the system that prevent the forwarding of cases under

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant