How To Fix EMMA290 - None of the &1 cases that you selected can be forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 290

• Message text: None of the &1 cases that you selected can be forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA290 - None of the &1 cases that you selected can be forwarded ?

  The SAP error message EMMA290, which states "None of the &1 cases that you selected can be forwarded," typically occurs in the context of case management or workflow processes within SAP systems, particularly in modules like SAP Customer Relationship Management (CRM) or SAP Business Workflow.
  Cause:
  The error message EMMA290 can be triggered by several factors, including:
  
  
  Case Status: The selected cases may not be in a status that allows them to be forwarded. For example, cases that are already closed or completed may not be eligible for forwarding.
  
  
  Authorization Issues: The user may not have the necessary permissions to forward the selected cases. This could be due to role-based access controls in the SAP system.
  
  
  Selection Criteria: The criteria used to select the cases may not meet the requirements for forwarding. This could include filters that exclude certain cases based on their attributes.
  
  
  System Configuration: There may be configuration settings in the SAP system that restrict the forwarding of certain types of cases.
  
  
  Technical Issues: There could be underlying technical issues, such as system errors or inconsistencies in the database.
  
  
  Solution:
  To resolve the EMMA290 error, consider the following steps:
  
  
  Check Case Status: Review the status of the selected cases. Ensure that they are in a state that allows forwarding (e.g., not closed or completed).
  
  
  Review Authorizations: Verify that you have the necessary permissions to forward the cases. If not, contact your system administrator to adjust your user roles.
  
  
  Adjust Selection Criteria: Re-evaluate the criteria used to select the cases. Ensure that you are selecting cases that meet the forwarding requirements.
  
  
  Consult Configuration Settings: If you have access, check the configuration settings related to case management and forwarding. Ensure that there are no restrictions in place.
  
  
  Check for Technical Issues: If the problem persists, consult your IT support team to investigate any potential technical issues or system errors.
  
  
  Review Documentation: Refer to SAP documentation or help resources for additional guidance on case forwarding and related error messages.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to EMMA290. SAP Notes often provide solutions or workarounds for specific error messages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found effective.
  Training and Documentation: Ensure that users are trained on the proper procedures for case management and understand the implications of case statuses and permissions.
  
  By following these steps, you should be able to identify the cause of the EMMA290 error and implement an appropriate solution.