How To Fix EMMA282 - None of the &1 cases you selected can be confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 282

• Message text: None of the &1 cases you selected can be confirmed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA282 - None of the &1 cases you selected can be confirmed ?

  The SAP error message EMMA282, which states "None of the &1 cases you selected can be confirmed," typically occurs in the context of case management or incident management within SAP systems, particularly in modules like SAP Customer Relationship Management (CRM) or SAP Service Management.
  Cause:
  This error message usually indicates that the cases you are trying to confirm do not meet the necessary criteria for confirmation. Possible reasons include:
  
  
  Status of the Cases: The selected cases may not be in a status that allows for confirmation. For example, they might be closed, canceled, or in a status that does not permit further processing.
  
  
  Missing Data: Required fields or data might be missing from the cases, preventing them from being confirmed.
  
  
  Authorization Issues: The user may not have the necessary permissions to confirm the selected cases.
  
  
  Selection Criteria: The selection criteria used to choose the cases may not match any cases that are eligible for confirmation.
  
  
  Solution:
  To resolve the EMMA282 error, you can take the following steps:
  
  
  Check Case Status: Review the status of the selected cases. Ensure that they are in a status that allows for confirmation (e.g., "Open" or "In Progress").
  
  
  Verify Data Completeness: Ensure that all required fields and data for the cases are filled out correctly. If any mandatory information is missing, complete it.
  
  
  Review Authorizations: Check if the user has the necessary authorizations to confirm the cases. If not, contact your system administrator to grant the required permissions.
  
  
  Adjust Selection Criteria: Re-evaluate the selection criteria used to choose the cases. Make sure that you are selecting cases that are eligible for confirmation.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details related to the module you are working with, as there may be additional conditions or configurations that need to be met.
  
  
  Check for System Issues: If the problem persists, there may be a system issue or bug. In such cases, consult with your SAP support team or check SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to case management in your SAP system, as they may provide additional functionality or insights.
  User Manuals: Review user manuals or training materials specific to the SAP module you are using for more context on case confirmation processes.
  
  By following these steps, you should be able to identify the cause of the EMMA282 error and implement a solution to resolve it.