How To Fix EMMA280 - Clarification case &1 is confirmed; only display possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 280

• Message text: Clarification case &1 is confirmed; only display possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA280 - Clarification case &1 is confirmed; only display possible ?

  The SAP error message EMMA280 indicates that a clarification case (in the context of SAP's Event Management or similar modules) has been confirmed, and therefore, the system only allows for display actions rather than any modifications or further processing. This typically occurs in scenarios where a case has been finalized, and the system is designed to prevent any changes to maintain data integrity.
  Cause:
  
  Confirmation Status: The clarification case has been confirmed, meaning that it has reached a final state where no further changes are allowed.
  System Configuration: The system is configured to restrict modifications to confirmed cases to ensure that the data remains consistent and reliable.
  User Permissions: The user may not have the necessary permissions to modify confirmed cases, which is a common practice in many organizations to prevent unauthorized changes.
  
  Solution:
  
  Review Case Status: Check the status of the clarification case to confirm that it is indeed in a confirmed state. If it needs to be modified, you may need to unconfirm it, if your system allows that.
  Consult with Administrator: If you believe that changes are necessary, consult with your SAP system administrator or the relevant authority in your organization. They may have the ability to change the status or provide you with the necessary permissions.
  Documentation: Refer to the SAP documentation or help resources for your specific module to understand the implications of modifying confirmed cases and the correct procedures to follow.
  Create a New Case: If modifications are not possible, consider creating a new clarification case that reflects the necessary changes or updates.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions for this error message.
  User Roles and Authorizations: Review the user roles and authorizations in your SAP system to ensure that you have the appropriate permissions for the actions you are trying to perform.
  Training and Best Practices: Familiarize yourself with best practices for handling clarification cases in your organization to avoid similar issues in the future.
  
  If you continue to experience issues or need further assistance, consider reaching out to SAP support or your internal IT support team for more tailored help.