How To Fix EMMA281 - Specify the new processor

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 281

• Message text: Specify the new processor

What causes this issue?

You have specified a forwarding reason without entering the new
processor of the clarification case or deleting the contents of the
processor field.

System Response

The case cannot be forwarded or returned to the worklist.

How to fix this error?

If you want to forward the case then also enter the new processor in
addition to the forwarding reason.
If you want to return the case to the worklist, delete the contents of
the processor field.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA281 - Specify the new processor ?

  The SAP error message EMMA281, which states "Specify the new processor," typically occurs in the context of SAP's Enterprise Management (EM) or related modules when a user is trying to change or assign a processor (or responsible person) for a specific task or document, but the system requires additional information to complete the action.
  Cause:
  
  Missing Input: The error usually arises when the user attempts to change the processor without specifying the new processor's details.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to change the processor, leading to incomplete data being submitted.
  System Configuration: There may be configuration settings in the SAP system that require certain fields to be filled out before proceeding with the change.
  
  Solution:
  
  Specify the New Processor: Ensure that you are entering the correct details for the new processor in the relevant field. This typically involves selecting a user or entering their user ID.
  Check Authorizations: Verify that you have the necessary permissions to change the processor. If not, contact your system administrator or SAP security team to obtain the required access.
  Review Configuration: If the issue persists, consult with your SAP Basis or configuration team to ensure that the system settings are correctly configured to allow processor changes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction or module you are working with.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to workflow management, task assignments, or document processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to properly assign or change processors within the system to avoid similar errors in the future.
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.