How To Fix EMMA066 - Clarification case can only be changed in status 'New' or 'In Progress'

EMMA066 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 066

• Message text: Clarification case can only be changed in status 'New' or 'In Progress'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA066 - Clarification case can only be changed in status 'New' or 'In Progress' ?

  The SAP error message EMMA066 indicates that you are trying to change the status of a clarification case that is not in an allowable state. Specifically, the message states that the clarification case can only be modified if its status is either 'New' or 'In Progress'. 
  
  Cause:
  This error typically occurs when:
  
  The clarification case is in a status that does not permit changes (e.g., 'Closed', 'Resolved', 'Rejected', etc.).
  The user is attempting to perform an action that is restricted based on the current status of the case.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status: Verify the current status of the clarification case you are trying to modify. You can do this by navigating to the relevant transaction or report in SAP that displays the case details.
  
  
  Change Status: If the case is not in 'New' or 'In Progress', you will need to either:
  
  Reopen the case if your business process