How To Fix EMMA064 - No clarification cases forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 064

• Message text: No clarification cases forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA064 - No clarification cases forwarded ?

  The SAP error message EMMA064 ("No clarification cases forwarded") typically occurs in the context of the SAP Environment Management module, particularly when dealing with clarification cases in the context of environmental compliance or reporting.
  Cause:
  The error message EMMA064 indicates that there are no clarification cases available to be forwarded. This can happen due to several reasons:
  
  No Existing Clarification Cases: There may simply be no clarification cases created or available for the specific process or transaction you are trying to execute.
  Incorrect Selection Criteria: The selection criteria used to filter or find clarification cases may not match any existing cases.
  Authorization Issues: The user may not have the necessary authorizations to view or forward clarification cases.
  System Configuration: There may be configuration issues in the SAP system that prevent the proper creation or management of clarification cases.
  
  Solution:
  To resolve the EMMA064 error, you can take the following steps:
  
  Check for Existing Cases: Verify if there are any clarification cases created in the system. You can do this by navigating to the relevant transaction or report that lists clarification cases.
  Review Selection Criteria: Ensure that the selection criteria you are using to find clarification cases are correct and broad enough to capture existing cases.
  User Authorizations: Check if your user role has the necessary permissions to access and forward clarification cases. If not, contact your SAP administrator to adjust your authorizations.
  System Configuration: If you suspect a configuration issue, consult with your SAP Basis or functional consultant to ensure that the environment management settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the Environment Management module and clarification cases.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to EMMA064. SAP frequently updates its knowledge base with solutions to common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Training and Documentation: Review any training materials or user guides related to the Environment Management module to better understand how clarification cases are managed.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team for further investigation.