How To Fix EMMA062 - Object &1 &2 with element names '&3' deleted from case &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 062

• Message text: Object &1 &2 with element names '&3' deleted from case &4

What causes this issue?

In the implementation of Business Add-In <LS>CASE_COMPLETE</>, business
object &v1& &v2& with element names '&v3&' was deleted in case &v4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA062 - Object &1 &2 with element names '&3' deleted from case &4 ?

  The SAP error message EMMA062 indicates that a specific object (identified by the parameters &1 and &2) with the element names specified by '&3' has been deleted from a case identified by &4. This message typically arises in the context of SAP's case management or document management systems, where objects and elements are associated with specific cases.
  Cause:
  
  Manual Deletion: The object or element may have been manually deleted by a user or through a process that removes obsolete or unnecessary data.
  Data Integrity Issues: There may be issues with data integrity, such as inconsistencies in the database or problems during data migration.
  System Configuration: Certain configurations or settings in the SAP system may lead to the automatic deletion of objects or elements under specific conditions.
  Workflow Processes: If the object is part of a workflow, it may have been deleted as part of a workflow step or due to a failed process.
  
  Solution:
  
  Check Deletion Logs: Review the deletion logs or audit trails to determine who or what process deleted the object. This can help identify if it was a manual action or an automated process.
  Restore Deleted Objects: If the deletion was unintentional, check if there is a backup or a way to restore the deleted object or element.
  Review Configuration Settings: Examine the configuration settings related to case management and object handling to ensure they are set correctly and do not lead to unintended deletions.
  Data Consistency Check: Run data consistency checks to identify and resolve any underlying issues that may have led to the deletion.
  User Training: If the deletion was due to user error, consider providing additional training to users on how to manage objects and elements within the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for case management or the specific module you are working with to understand the implications of object deletions.
  Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to diagnose the cause of the EMMA062 error and implement a suitable solution.