How To Fix EMMA061 - First select one or more clarification cases

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 061

• Message text: First select one or more clarification cases

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA061 - First select one or more clarification cases ?

  The SAP error message EMMA061, which states "First select one or more clarification cases," typically occurs in the context of the SAP system when a user is trying to perform an action that requires the selection of specific clarification cases before proceeding. This error is often encountered in modules related to case management, such as SAP Customer Relationship Management (CRM) or SAP Service Management.
  Cause:
  The error is triggered when the user attempts to execute a function (like processing, editing, or viewing details) without having selected any clarification cases. This could happen due to:
  
  No Selection Made: The user has not selected any cases from the list.
  Incorrect Navigation: The user may have navigated to a function that requires prior selection without making any selections.
  User Interface Issue: Sometimes, the user interface may not clearly indicate that a selection is required.
  
  Solution:
  To resolve the EMMA061 error, follow these steps:
  
  Select Clarification Cases: Go back to the list of clarification cases and ensure that you select one or more cases before attempting to perform the action again.
  Check for Filters: If you are using filters to view cases, ensure that the filters are set correctly and that there are cases available for selection.
  Review User Permissions: Ensure that you have the necessary permissions to select and process clarification cases.
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or user guides related to the specific module you are working in.
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users are trained on the correct procedures for selecting and managing clarification cases within the SAP system.
  System Configuration: Sometimes, system configuration settings may affect how cases are displayed or selected. Consult with your SAP Basis or configuration team if you suspect this might be the case.
  
  By following these guidelines, you should be able to resolve the EMMA061 error and proceed with your tasks in the SAP system.