How To Fix EMMA067 - System error returning clarification cases to worklist

EMMA067 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 067

• Message text: System error returning clarification cases to worklist

What causes this issue?

System error returning clarification cases to worklist

System Response

Clarification cases were not returned to worklist.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA067 - System error returning clarification cases to worklist ?

  The SAP error message EMMA067, which indicates a "System error returning clarification cases to worklist," typically arises in the context of the SAP system's handling of clarification cases, often related to the SAP Customer Relationship Management (CRM) or SAP S/4HANA environments. This error can occur due to various reasons, including system configuration issues, data inconsistencies, or temporary system problems.
  Causes:
  
  System 
  Configuration Issues: Incorrect settings in the SAP system configuration can lead to errors when processing clarification cases.
  Data Inconsistencies: If there are inconsistencies or missing data in the clarification cases, the system may fail to return them to the worklist.
  Temporary System Issues: Sometimes, temporary issues such as system overload or network problems can cause this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access or modify the clarification cases can also lead to this error.
  Program Errors: Bugs or errors in the underlying ABAP code or custom developments related to