How To Fix EMAIL102 - No mails may be sent to business partner &

SAP Error Message - Details

• Message type: E = Error

• Message class: EMAIL -

• Message number: 102

• Message text: No mails may be sent to business partner &

What causes this issue?

The <LS>Contact</> indicator (in the master record under <LS>Control
Data</>) for this business partner states that this partner is not to
be contacted.

System Response

The mail is not sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMAIL102 - No mails may be sent to business partner & ?

  The SAP error message EMAIL102: No mails may be sent to business partner typically indicates that the system has restrictions preventing emails from being sent to a specific business partner. This can occur for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Email Address Not Maintained: The business partner may not have a valid email address maintained in the system.
  Email Sending Restrictions: There may be settings in the business partner's master data that restrict email communication.
  Inactive Business Partner: The business partner may be marked as inactive or blocked for communication.
  Email Configuration Issues: There could be issues with the email configuration in the SAP system, such as SMTP settings.
  User Authorizations: The user attempting to send the email may not have the necessary authorizations to send emails to that business partner.
  
  Solutions:
  
  
  Check Business Partner Data:
  
  Go to the business partner master data and verify that a valid email address is maintained.
  Ensure that the business partner is active and not blocked for communication.
  
  
  
  Review Email Sending Settings:
  
  Check the settings in the business partner's master data to see if there are any restrictions on sending emails.
  Look for fields related to email communication preferences.
  
  
  
  Verify Email Configuration:
  
  Ensure that the SMTP settings in the SAP system are correctly configured. This includes checking the email server settings and ensuring that the server is reachable.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to send emails to the business partner. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and edit business partner data.
  Email Configuration: The configuration for email can typically be found in transaction SCOT (SAPconnect Administration).
  Authorization Objects: Check for authorization objects related to email sending, such as S_SYST or S_USER_AUTH.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.