How To Fix EMAIL100 - Error converting form & from OTF to ASCII

SAP Error Message - Details

• Message type: E = Error

• Message class: EMAIL -

• Message number: 100

• Message text: Error converting form & from OTF to ASCII

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMAIL100 - Error converting form & from OTF to ASCII ?

  The SAP error message EMAIL100 indicates that there is an issue with converting a form from OTF (Output Text Format) to ASCII format when sending emails. This error typically arises in the context of SAPscript or Smart Forms when the system attempts to convert the output format for email transmission.
  Causes:
  
  Form Configuration Issues: The form (SAPscript or Smart Form) may not be correctly configured or may contain elements that cannot be converted to ASCII.
  Character Set Mismatch: The character set used in the form may not be compatible with ASCII, leading to conversion errors.
  Missing or Incorrect Output Device Settings: The output device settings may not be properly defined, which can affect the conversion process.
  System Configuration: There may be issues with the SAP system configuration, such as missing or incorrect settings in the email configuration.
  
  Solutions:
  
  
  Check Form Configuration:
  
  Review the SAPscript or Smart Form for any elements that may not be compatible with ASCII. Ensure that all text and graphics are properly defined.
  Test the form in the print preview to see if it generates correctly without errors.
  
  
  
  Adjust Character Set:
  
  Ensure that the character set used in the form is compatible with ASCII. If necessary, modify the form to use a different character set that can be converted.
  
  
  
  Review Output Device Settings:
  
  Go to the output device configuration in SAP (transaction code SPAD) and check the settings for the output device being used. Ensure that it is set up correctly for email output.
  
  
  
  Check Email Configuration:
  
  Verify the email configuration in the SAP system (transaction code SCOT). Ensure that the SMTP settings are correctly configured and that the system can send emails.
  
  
  
  Use Alternative Output Formats:
  
  If the issue persists, consider using a different output format (like PDF) that may not require conversion to ASCII. This can often bypass the conversion issue altogether.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the specific cause.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EMAIL100 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for SAPscript and Smart Forms to ensure that you are following best practices for form design and output configuration.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify and resolve the EMAIL100 error in your SAP system.