How To Fix EMAIL101 - No e-mail address exists for business partner &

SAP Error Message - Details

• Message type: E = Error

• Message class: EMAIL -

• Message number: 101

• Message text: No e-mail address exists for business partner &

What causes this issue?

You want to contact a business partner by E-mail for which however no
such address is defined.

System Response

The e-mail cannot be sent.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMAIL101 - No e-mail address exists for business partner & ?

  The SAP error message EMAIL101 indicates that there is no email address associated with the specified business partner in the system. This error typically occurs when you attempt to send an email to a business partner (such as a customer or vendor) who does not have an email address recorded in their master data.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner's master data does not include an email address.
  Incorrect Business Partner: The business partner ID you are trying to use may be incorrect or not properly set up in the system.
  Data Synchronization Issues: If the business partner data is synchronized from another system, there may be issues with the data transfer that resulted in missing email addresses.
  
  Solution:
  
  
  Check Business Partner Master Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question.
  Verify if an email address is entered in the relevant fields (usually found under the "Contact" or "Communication" tab).
  
  
  
  Update Email Address:
  
  If the email address is missing, you can add it directly in the business partner master data.
  Ensure that the email address is valid and correctly formatted.
  
  
  
  Review User Roles and Authorizations:
  
  Ensure that you have the necessary permissions to view and edit the business partner data.
  
  
  
  Data Synchronization:
  
  If the business partner data is managed in another system, check the synchronization process to ensure that email addresses are being transferred correctly.
  
  
  
  Testing:
  
  After updating the email address, try to send the email again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SU01: User Maintenance (to check user roles)
  
  
  
  Documentation: Refer to SAP Help documentation for Business Partner management for more details on maintaining business partner data.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  By ensuring that the business partner has a valid email address in the system, you should be able to resolve the EMAIL101 error and successfully send emails to the intended recipients.