How To Fix EL564 - Device &1 Register &2 MR Date &3: Meter reading time is not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 564

• Message text: Device &1 Register &2 MR Date &3: Meter reading time is not transferred

What causes this issue?

Device <(>&<)>1 Register <(>&<)>2 MR Date <(>&<)>3: Meter reading time
is not transferred

System Response

In the JBP settings, the meter reading time cannot be changed by
uploading meter reading results (basic type ISU_MR_UPLOAD02 ).

How to fix this error?

If you still want to change the meter reading time, you have the
following options:
Delete the meter reading result and enter it again using the "Upload
Meter Reading Results" process for the new meter reading time.
Change the meter reading time manually using transaction <LS>Meter
Reading Result Correction # Plausible Meter Reading Results</> or <LS>
Meter Reading Result Correction # Implausible Meter Reading Results</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL564 - Device &1 Register &2 MR Date &3: Meter reading time is not transferred ?

  The SAP error message EL564 indicates that there is an issue with the transfer of meter reading time for a specific device and register. This error typically occurs in the context of utilities management, particularly in the handling of meter readings in SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error message EL564 can be triggered by several factors, including:
  
  Missing or Incorrect Data: The meter reading time may not be properly defined or may be missing in the system for the specified device and register.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up for the meter reading process.
  Data Transfer Issues: Problems during the data transfer process, such as communication errors or issues with the data source, can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the meter reading data.
  
  Solution:
  To resolve the EL564 error, you can take the following steps:
  
  Check Meter Reading Data: Verify that the meter reading time is correctly entered for the specified device and register. Ensure that all required fields are filled out properly.
  Review Configuration Settings: Check the configuration settings in the SAP system related to meter readings. Ensure that the settings for the device type and register are correctly defined.
  Data Transfer Logs: Review the logs for any data transfer processes to identify any errors or issues that may have occurred during the transfer of meter reading data.
  User Authorizations: Ensure that the user performing the operation has the necessary authorizations to access and modify meter reading data.
  Consult Documentation: Refer to SAP documentation or notes related to the EL564 error for any specific guidance or patches that may be applicable.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like EL31 (Display Meter Reading) or EL30 (Create Meter Reading) to check the meter reading entries.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for discussions related to the EL564 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the root cause of the EL564 error and implement a solution to resolve it.