How To Fix EL566 - Billing orders reversed for adjustment cannot be suppressed

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 566

• Message text: Billing orders reversed for adjustment cannot be suppressed

What causes this issue?

At least one of the billing orders contains an adjustment reversal
document number.

System Response

Manual suppression is not possible and the billing order cannot be
selected in the selection list.

How to fix this error?

If you still want to proceed, use the <DS:TRAN.EA24>Remove Adjustment
Reversal Document Number from Billing Order</> transaction to remove the
adjustment reversal document number from the billing order.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL566 - Billing orders reversed for adjustment cannot be suppressed ?

  The SAP error message EL566 indicates that billing orders that have been reversed for adjustment cannot be suppressed. This typically occurs in the context of billing and invoicing processes within SAP, particularly when dealing with adjustments or corrections to previously issued invoices.
  Cause:
  The error is usually triggered when:
  
  Reversal of Billing Documents: A billing document has been reversed, and the system is trying to process a new billing document or adjustment that conflicts with the reversal.
  Configuration Issues: There may be configuration settings in the billing or invoicing module that do not allow for the suppression of certain billing documents.
  Data Integrity Issues: There may be inconsistencies in the data related to the billing documents, such as missing or incorrect references.
  
  Solution:
  To resolve the EL566 error, you can take the following steps:
  
  
  Check Billing Document Status: Verify the status of the billing documents involved. Ensure that the reversal has been processed correctly and that there are no pending actions related to the original billing document.
  
  
  Review Configuration Settings: Check the configuration settings in the SAP system related to billing and invoicing. Ensure that the settings allow for the processing of adjustments and that there are no restrictions on suppressing billing orders.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that all related documents are correctly linked and that there are no discrepancies in the billing data.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage billing documents effectively.
  Documentation: Review SAP documentation related to billing and invoicing processes to understand the implications of document reversals and adjustments.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the EL566 error and ensure smooth processing of billing documents in your SAP system.