How To Fix EL566 - Billing orders reversed for adjustment cannot be suppressed

EL566 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 566

• Message text: Billing orders reversed for adjustment cannot be suppressed

What causes this issue?

At least one of the billing orders contains an adjustment reversal
document number.

System Response

Manual suppression is not possible and the billing order cannot be
selected in the selection list.

How to fix this error?

If you still want to proceed, use the <DS:TRAN.EA24>Remove Adjustment
Reversal Document Number from Billing Order</> transaction to remove the
adjustment reversal document number from the billing order.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

EL566 - Details

• The SAP error message EL566 indicates that billing orders that have been reversed for adjustment cannot be suppressed. This typically occurs in the context of billing and invoicing processes within SAP, particularly when dealing with adjustments or corrections to previously issued invoices.
  
  Cause:
  The error is usually triggered when:
  
  Reversal of Billing Documents: A billing document has been reversed, and the system is trying to process a new billing document or adjustment that conflicts with the reversal.
  
  Configuration Issues: There may be configuration settings in the billing or invoicing module that do not allow for the suppression of certain billing documents.
  Data Integrity Issues: There may be inconsistencies in the data related to the billing documents, such as missing or incorrect references.
  
  
  Solution:
  To resolve the EL566 error, you can take the following steps:
  
  
  Check Billing Document Status: Verify the status of the billing documents involved. Ensure that the reversal has been processed correctly and that there are