How To Fix EL386 - Billing of installation &1 suppressed

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 386

• Message text: Billing of installation &1 suppressed

What causes this issue?

Billing is already planned for this installation, or even already
carried out, within the interval specified for the meter reading unit or
in the final billing interval specified in table TE410 (parameters for
recording meter reading data). The current order creation or billing
creation has a higher priority than this billing, and is suppressed by
the current order creation as a result.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL386 - Billing of installation &1 suppressed ?

  The SAP error message EL386, which states "Billing of installation &1 suppressed," typically occurs in the context of billing for utilities or services in SAP IS-U (Industry Solution for Utilities). This message indicates that the billing process for a specific installation has been suppressed, meaning that the system will not generate a bill for that installation.
  Causes:
  
  Billing Block: The installation may have a billing block set, which prevents billing from being processed.
  Inactive Installation: The installation might be inactive or not in a billing-relevant status.
  Missing Data: Required data for billing (like meter readings or contract details) may be missing or incomplete.
  Billing Period Issues: The billing period may not be open or valid for the installation.
  Technical Issues: There could be technical issues or configuration problems in the billing process.
  
  Solutions:
  
  Check Billing Block: Verify if there is a billing block set for the installation. If so, remove the block if appropriate.
  Review Installation Status: Ensure that the installation is active and in a status that allows billing.
  Complete Required Data: Check for any missing data that is necessary for billing, such as meter readings or contract information, and complete it.
  Validate Billing Period: Ensure that the billing period is open and valid for the installation. Adjust the billing period if necessary.
  Consult Logs: Check the application logs or billing logs for any additional error messages or warnings that could provide more context on the issue.
  Configuration Review: If the issue persists, review the configuration settings related to billing in the SAP system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like EL31 (for billing) or EL37 (for billing document display) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for IS-U billing processes for more detailed guidance on handling billing-related issues.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP IS-U.