How To Fix EL384 - The period consumption entered for register &1 is too low

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 384

• Message text: The period consumption entered for register &1 is too low

What causes this issue?

The linear share that is defined in the installation structure by the
period and factor, when extrapolated for a year, is greater than the
annual consumption calculated from the period consumption.
As a result, negative consumptions may result during proration or
extrapolation. While this is arithmetically correct, it does not
correspond to reality.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

The following options are available:
Increase the period consumption accordingly
Reduce the factor of the consumption share for linear weighting from
the register.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL384 - The period consumption entered for register &1 is too low ?

  The SAP error message EL384 indicates that the period consumption entered for a specific register is too low. This error typically occurs in the context of energy management or utility billing within SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error message EL384 is triggered when the consumption value entered for a register (such as electricity, gas, or water meter) is less than the minimum allowable value for that period. This can happen due to:
  
  Incorrect Data Entry: The user may have mistakenly entered a consumption value that is lower than the previous reading or below the minimum threshold defined in the system.
  System Configuration: The configuration settings for the register may have defined a minimum consumption limit that is not being met.
  Meter Reading Issues: There may be issues with the meter itself, such as malfunctioning or incorrect calibration, leading to inaccurate readings.
  Timing Issues: If the consumption is being recorded for a period where no actual consumption occurred (e.g., a meter was not in use), it may lead to a low or zero consumption value.
  
  Solution:
  To resolve the EL384 error, you can take the following steps:
  
  Verify Data Entry: Check the consumption value entered for the register. Ensure that it is correct and logically consistent with previous readings.
  Check Previous Readings: Compare the current reading with the previous one. The current reading should always be greater than or equal to the previous reading unless there is a valid reason (e.g., a meter replacement).
  Review Configuration Settings: Look into the configuration settings for the register in SAP. Ensure that the minimum consumption limits are set appropriately and that they align with business requirements.
  Inspect Meter Functionality: If the issue persists, inspect the physical meter for any faults or inaccuracies. Ensure that it is functioning correctly and is calibrated properly.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be causing this issue.
  Adjust Consumption Values: If necessary, adjust the consumption values to reflect accurate readings, ensuring they meet the minimum requirements.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to meter reading and consumption entry, such as EL31 (Display Meter Reading) or EL30 (Enter Meter Reading).
  User Training: Ensure that users responsible for entering meter readings are adequately trained to avoid data entry errors.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.