How To Fix EL385 - Billing of installation &1 will be suppressed

EL385 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 385

• Message text: Billing of installation &1 will be suppressed

What causes this issue?

Billing is already planned for this installation, or even already
carried out, within the interval specified for the meter reading unit
or in the final billing interval specified in table TE410 (parameters
for recording meter reading data). The current order creation or
billing creation has a lower priority than this billing, and is
suppressed as a result.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL385 - Billing of installation &1 will be suppressed ?

  The SAP error message EL385, which states "Billing of installation &1 will be suppressed," typically occurs in the context of billing for utilities or services in SAP IS-U (Industry Solution for Utilities). This message indicates that the billing process for a specific installation (identified by &1) has been suppressed due to certain conditions not being met.
  Causes:
  
  Missing Billing Data: The installation may not have the necessary billing data, such as meter readings or billing master data.
  Inactive Installation: The installation might be inactive or not in a billing-relevant status.
  Billing Block: There could be a billing block set on the installation or the customer account, preventing billing from occurring.
  Incorrect Configuration: Configuration settings in the billing process may not be set up correctly, leading to the suppression of billing.
  Previous Billing Issues: If there were issues with previous billing cycles, the system may suppress further billing until those issues are resolved.
  
  Solutions:
  
  Check Installation Status: Verify that