How To Fix EL387 - The value in the Active field in segment number &1 in not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 387

• Message text: The value in the Active field in segment number &1 in not permitted

What causes this issue?

While uploading the meter reading data with an IDoc of type
ISU_MR_UPLOAD or with BAPI_MTRREADDOC_UPLOAD, invalid values were
passed on for field <DS:DE.E_AKTIV>Active</>.
If the upload took place <ZH>via IDoc</>, the error is located in
segment &v1&.
When the upload took place <ZH>using the corresponding BAPI</>, then
&V1& is involved. Entry of the transferred tables with meter reading
data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the value.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL387 - The value in the Active field in segment number &1 in not permitted ?

  The SAP error message EL387 indicates that there is an issue with the value in the "Active" field of a specific segment in your data. This error typically arises in the context of Electronic Data Interchange (EDI) or when dealing with IDoc processing, particularly in the area of master data or transactional data.
  Cause:
  The error message EL387 is triggered when the value entered in the "Active" field of a segment is not allowed according to the defined rules or data structure for that segment. This could be due to:
  
  Invalid Value: The value provided does not match the expected values defined in the data structure (e.g., it might be expecting 'X' for active and ' ' for inactive).
  Configuration Issues: The segment configuration in the IDoc or EDI mapping may not be set up correctly, leading to invalid values being processed.
  Data Integrity Issues: There may be inconsistencies in the data being sent or received, such as missing or incorrect values.
  
  Solution:
  To resolve the EL387 error, you can take the following steps:
  
  
  Check the Data: Review the data being sent in the IDoc or EDI message. Ensure that the value in the "Active" field is valid and conforms to the expected values.
  
  
  Review Segment Configuration: Check the configuration of the segment in the IDoc or EDI mapping. Ensure that the "Active" field is correctly defined and that the allowed values are properly set.
  
  
  Consult Documentation: Refer to the SAP documentation or the specific EDI/IDoc documentation for the segment in question to understand the valid values for the "Active" field.
  
  
  Test with Valid Data: If possible, test the process with known valid data to see if the error persists. This can help isolate whether the issue is with the specific data being processed.
  
  
  Debugging: If you have access to debugging tools, you can trace the IDoc processing to see where the error is occurring and what values are being passed.
  
  
  Consult SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  Related Information:
  
  IDoc Structure: Understanding the structure of the IDoc and the specific segment definitions can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (IDoc display) or WE19 (IDoc test tool) to analyze the IDocs and their segments.
  SAP Notes: Check for any SAP Notes related to the EL387 error message, as there may be known issues or patches available.
  
  By following these steps, you should be able to identify and resolve the cause of the EL387 error in your SAP system.