How To Fix EL356 - An error occurred during upload of meter reading results

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 356

• Message text: An error occurred during upload of meter reading results

What causes this issue?

The upload used method <LS>MeterReadingDocument.Upload</>.
Use the RETURN return parameter to branch to the error log. If at least
one error was returned, an exception was triggered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the error log to see which error(s) ocurred.
Correct them.
Repeat the upload.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL356 - An error occurred during upload of meter reading results ?

  The SAP error message EL356, which states "An error occurred during upload of meter reading results," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module when there is an issue with the upload process of meter reading data. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of EL356 Error
  
  
  Data Format Issues: The uploaded data may not conform to the expected format or structure. This can include incorrect data types, missing mandatory fields, or invalid values.
  
  
  Authorization Issues: The user attempting to upload the meter readings may not have the necessary authorizations to perform this action.
  
  
  Technical Errors: There may be technical issues such as network problems, system downtime, or issues with the SAP application itself.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to meter reading or data upload processes can lead to this error.
  
  
  Duplicate Entries: If the meter readings being uploaded already exist in the system, it may cause conflicts leading to this error.
  
  
  Data Consistency: Inconsistencies in the data, such as mismatched meter numbers or incorrect account information, can also trigger this error.
  
  
  Solutions to EL356 Error
  
  
  Check Data Format: Ensure that the data being uploaded adheres to the required format. Validate the data for any missing or incorrect fields.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to upload meter readings. If not, adjust the user roles and authorizations accordingly.
  
  
  Monitor System Status: Check the status of the SAP system and network connectivity. If there are any ongoing issues, wait until they are resolved before attempting the upload again.
  
  
  Configuration Review: Review the configuration settings related to meter reading uploads in the SAP system. Ensure that all settings are correctly configured.
  
  
  Check for Duplicates: Before uploading, check if the meter readings already exist in the system. If they do, consider updating the existing records instead of creating new ones.
  
  
  Data Consistency Check: Ensure that all data being uploaded is consistent and accurate. Cross-check meter numbers and account information to avoid discrepancies.
  
  
  Error Logs: Review the error logs in SAP for more detailed information about the error. This can provide insights into what specifically went wrong during the upload process.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the EL356 error for additional troubleshooting steps and guidance.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EL356 error. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for meter reading results) and EL30 (for meter reading upload) to navigate the system effectively.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the EL356 error and successfully upload meter reading results in SAP.